Support - VENUSION

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:: S u p p o r t ::
IT Installations Networks

Computer sales and installations:

We cover all areas of IT. Our qualified and experienced IT personnel deliver any requirements that arise.

We have successfully installed various small business and business servers, point of sale systems, home and office computers, multimedia centres, information point kiosks, and conference equipment.

IT Support

Our custom IT Support methods can make even the slowest computer systems faster, more effective, and stable for your business.

Support is delivered on Windows as well as Macintosh software based systems.

We are also familiar with most accounting / point of sale software packages.

Support via Phone

We can resolve your query via the phone. Simply request support via the phone and we will call you to resolve your problem.

(Please see IT Support Rates)

IT Support Rates

Computer & Network Support:
RSA R250 p/h.

Notebook / Laptop Support:
RSA R250 to R350 p/h.

Support via Email:
RSA R149 per instructional document / email sent.

Telephone Support :
RSA R25 per min.
(For all assistance and advice via phone calls.)

Network Support and installations:

We cover the installation of new networks as well as the management of current networks.

All networks are setup to the exact needs of our clients to ensure an error free network environment which is easily maintainable whether wired or wireless.

Surveilance Systems

Our video surveillance systems are state of the art.

The best part of it is that it is computerized and can be viewed remotely over the internet.

So now you can have more control over your business from anywhere.

Fingerprint security systems also available on request.

Support via Email

We can resolve your query via email. Simply request support via email, state the problem you are experiencing, and we will forward you the documentation to resolve the problem.

(Please see IT Support Rates)

Resources / FAQ

Free Resources:

• EMAIL SETUP INSTRUCTIONS.
DOWNLOAD HERE
Support Request
Complete the form the below to send us your support request.

Should you require support via the phone we will call you as soon as we receive your request:

Please ensure that you select the correct option under the field "Support Type" to enable us to supply you with the best information to resolve your problem.

Support Type: *
Company: *
Contact Person: *
E-mail Address: *
Contact Number: *
What do you need help with: *
* Required

** Please note that IT Support Rates Apply **
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Venusion offers the following services:

IT Solutions:
Computer support, network support, server support, new computer systems, laptops, video surveilance systems.